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A Customer Service Assistant, provides a company’s customers with the service they require. Their duties include receiving inbound calls, responding to complaints and selling a company’s products or services.


We have an opening for a full-time CUSTOMER SERVICE ASSISTANT position.


Location: Bytedance NYC-Hard-151 W 42ND ST. New York, NY 10036 Note: online applications accepted only.


Schedule: Full-time schedule; open availability preferred. Monday-Friday, 8 am-5 pm.


Requirement: Prior customer service experience preferred.


Perks: Free Snacks, Drinks, and Coffee On-Site!


Starting Pay: $29.00 per hour.


Company Compass Group, North America


LocationNew York, NY


Job Summary

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.


Essential Duties and Responsibilities:

Answers the telephone, responds to customer emails and provides general assistance to customers.

Reviews and promotes service requests submitted by customers.

Provides clerical support; maintains files and records.

Prepares routine correspondence, forms and other documents.

Collects, verifies, retrieves and enters data.

Operates standard office equipment.

Completes project assignments.

Assists in the preparation and proofing of materials for reports and other publications.

Interacts effectively with staff, students and faculty while conducting daily workplace duties.

Communicates with customers to complete work in a cost-effective, efficient and safe manner.

Maintains a clean and safe work environment.

Performs other duties as assigned.


Associates at ESFM are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance


Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.


While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).


Req ID: 1060899

Apply here 

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